1.1 Libri e Oggetti operates an online shop on its website. The Terms and Conditions of Libri e Oggetti apply to all services and products of the online shop by Libri e Oggetti .
1.2 All deliveries and services of this online shop are exclusively subject to the conditions of these Terms and Conditions in the version valid at the time of conclusion of the contract. Contrary or deviating terms and conditions set by the customer shall not be recognised unless Libri e Oggetti has expressly agreed to their validity in writing in advance.
1.3 Libri e Oggetti defines a customer as any natural or legal person who maintains a business relationship with Libri e Oggetti .
2. Contractual partners
2.1 The operator and contractual partner of the online shop is Libri e Oggetti, Baurstrasse 2, 8008 Zürich. The customer can submit enquiries or complaints and assert warranty rights at this address. Customer service is also available to the customer at any time through the “contact” form.
3. Registration, ordering, conclusion of contract and cancellation
3.1 Registration
Access to the online shop is free of charge and possible without registration and is reserved exclusively for persons with legal capacity. The data required for the order must be provided truthfully by the customer.
3.2 Ordering and conclusion of contract
Orders are placed exclusively online via the online shop. The data required for the order must be provided truthfully by the customer. The contract is concluded when Libri e Oggetti accepts the order by executing the order or confirming receipt of the order to the customer. The receipt of an order confirmation does not constitute a promise that the product can actually be delivered. It merely indicates to the customer that the order placed has been received by the online shop and that a contract has thus been concluded under the resolutory condition of an inability to deliver or an incorrect price quotation. Libri e Oggetti attaches great importance to indicating current availability in the online shop. However, it is possible that a product is no longer available at the time of ordering. All information on availability is therefore without guarantee and may change at any time. If a (partial) delivery impossibility (resolutive condition) occurs after an order or the conclusion of a contract, the customer will be informed immediately by e-mail. If the customer has already paid, this amount will be refunded. If no payment has yet been made, the customer shall be released from the obligation to pay. Further claims due to delayed or cancelled delivery are excluded.
3.3 Cancellation and return
Subsequent changes or cancellations of orders by the customer may be accepted by Libri e Oggetti at its own discretion and a compensation for handling as well as any loss in value of the cancelled products since their order may be charged. Libri e Oggetti grants the customer the right to return the delivered products intact, in perfect condition and in their original packaging within 5 working days (from the date of confirmation of delivery or receipt). Sealed and plastic-welded products can only be returned in an unopened condition. Products are returned at the customer's expense and risk.
4. Prices and shipping costs
4.1 The customer agrees to the price of the product as soon as he has confirmed the order. Libri e Oggetti reserves the right to change prices at any time. The price in the online shop at the time of the order is decisive. Incorrect prices and/or product specifications due to typing, transmission or other errors as well as price and/or model changes by the manufacturer are reserved.
4.2 Prices Switzerland
All prices are quoted in CHF (Swiss francs) including statutory VAT.
4.3 Shipping costs Switzerland
The shipping costs are not included in the item price and depend on the delivery method, order value, quantity, weight and size of the product and are displayed to the customer at the end of the order process.
4.4 Prices abroad
No VAT is charged for customers ordering from abroad.
4.5 Shipping costs abroad
The import and customs costs in the country in question are the responsibility of the customer and Libri e Oggetti cannot accept any liability for the costs incurred.
5. Terms of payment
5.1 The customer undertakes to pay with the supported debit and credit cards which are shown in the shopping basket checkout. After the purchase, the customer will receive a confirmation of receipt of payment by e-mail and the order will be compiled at Libri e Oggetti and prepared for dispatch.
5.2 At the customer's request, an invoice can also be sent by post.
5.3 Products delivered to the customer shall remain the property of Libri e Oggetti until the purchase price has been paid in full. Libri e Oggetti is authorised to make a corresponding entry in the retention of title register.
6. Delivery and delivery costs
6.1 The ordered product delivery will be dispatched by a delivery service commissioned by Libri e Oggetti, usually within 5 - 7 working days, to the delivery address specified by the customer. Libri e Oggetti makes every effort to keep delivery times as short as possible. The customer has no right to cancel the contract or claim damages if a specified delivery deadline is not met.
6.2 If successful delivery cannot be guaranteed for reasons for which Libri e Oggetti is not responsible, e.g. incorrect delivery address, absence of the recipient, etc., Libri e Oggetti shall be entitled to cancel the order. In this case, any claim by the customer for damages or real compensation is excluded in full.
6.3 If Libri e Oggetti is in default of delivery, the customer shall be entitled to withdraw from the contract from the 30th calendar day after the agreed, indicated delivery date or the delivery date calculated in accordance with the section "Delivery and delivery costs".
7. Duty to inspect and give notice of defects (liability for defects)
7.1 Upon delivery to the customer, the consignment must be checked for correctness and completeness. Defects must be reported immediately, but no later than 5 days after receipt of the products, to customer service through the “contact” form. If the customer fails to check for correctness and completeness, the goods shall be deemed to have been accepted and the products approved.
7.2 Warranty In the event of defects in the delivered goods, the customer may, at his discretion, either demand cancellation of the contract or, if the goods are still available, demand replacement with defect-free goods. No further warranty is granted. Furthermore, Libri e Oggetti shall not be liable for damages that are attributable to one of the following causes: Improper, non-contractual or unlawful storage, adjustment or use of the products; force majeure, in particular damage caused by the elements, moisture, falling and impact damage, etc., for which Libri e Oggetti is not responsible, and official orders. The customer does not receive any guarantees in the legal sense from Libri e Oggetti . Any manufacturer's warranties remain unaffected by this.
8. Product declaration
Images of products in the online shop are for illustrative purposes only and are non-binding. The information about products in the online shop is compiled in the most customer-friendly way possible, but is not binding.
9. Data protection
9.1 The privacy policy explains the collection and processing of customers' personal data by Libri e Oggetti . This forms an integral part of these Terms and Conditions
10. Property rights (copyright)
All contents of the Libri e Oggetti websites, in particular images, graphics, texts, etc., are protected by copyright. Copyright protection is guaranteed by the Swiss Federal Act on Copyright and Related Rights (SR 231.1) and the Federal Act against Unfair Competition (SR 241). Any use in any form whatsoever is prohibited, in particular the publication or reproduction of the contents of this website or any imitation thereof.
11. Applicable law, place of jurisdiction
11.1 The contracts concluded under these Terms and Conditions are subject to Swiss law to the exclusion of any further reference to foreign law. The UN Convention on Contracts for the International Sale of Goods shall not apply. This choice of law shall only apply insofar as it does not conflict with mandatory provisions of the law of the country in which the customer has his habitual residence.
11.2 The sole place of jurisdiction for all disputes arising from or in connection with these Terms and Conditions is the registered office of Libri e Oggetti .
12. Final provisions
12.1 Should a provision of these Terms and Conditions become illegal, invalid or ineffective, the validity of other contractual provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision which comes closest to the economic purpose of the invalid provision and the intention of the provision. Mandatory consumer protection provisions remain unaffected by this provision.
Last update 9.3.2025
© Copyright Libri e Oggetti, 2025
Privacy Policy
The sole proprietorship Libri e Oggetti, Baurstrasse 2, 8008 Zürich, is the operator of this website and the services offered on it and is therefore responsible for the collection, processing and use of your personal data and the compliance of data processing with Swiss law. The protection of your privacy is important to us. The operator attaches great importance to the protection of personal data and collects, processes and uses personal data exclusively in accordance with the principles described below and in compliance with the applicable data protection regulations. Personal data is all information that relates to an identified or identifiable natural person, including, for example, surname and first name, as well as your postal and e-mail address. Please note the following points of our privacy policy.
1. Scope of application
The following rules apply to all Libri e Oggetti websites. By accessing and using these pages, you agree to these rules.
2. Use of information and non-personal data
In principle, you can visit our websites without having to provide any personal information. Only non-personal usage data such as your IP address, the last page visited, the browser used, the date, time etc. are analysed anonymously for the purpose of identifying trends and improving our online offering ("Google Analytics", "WebTrends On Demand"). No conclusions are drawn about you personally from this data. In order to improve the quality of our service, we ask you to provide data voluntarily in certain areas (e.g. name, address, telephone number, e-mail address, what information and services you are interested in, etc.). If you register your contact details with us, whether by concluding a purchase contract with us or by contacting us in any other electronic form, you agree that we may collect, store and use your personal data that you provide to us via our website/online shop (including in connection with your purchase contract) in accordance with this Privacy Policy without your prior written consent. We will process and use your personal data and information in a secure, appropriate and lawful manner in accordance with Swiss law. The processing will be carried out by electronic or automated means. We will only use your personal data that you submit to us via our website/online shop (including in connection with your purchase contract) to give you the opportunity to purchase our goods in connection with the purchase contract that you conclude with us, to participate in market research surveys regarding the improvement of our website and our product range, and to inform you about the market activities, goods, services and ongoing transactions that we offer and to assign logistical or other tasks to third parties. Without prior notification and your consent, the data will not be made available to third parties in a form in which you could be identified. Your personal data is collected and used by Libri e Oggetti, Baurstrasse 2, 8008 Zürich, Switzerland, which is also responsible for its management. Your personal data may be used for statistical analyses or for marketing purposes.
3. Customer data
Libri e Oggetti stores and processes the following customer data in particular: Surname and first name, home address, email and telephone number as well as the customer's purchase history.
4. Identification
In order for you to be able to order online in our shop, it is necessary that you provide your personal data such as surname and first name, home address, e-mail address and telephone number. In order to fulfil or further clarify your order, Libri e Oggetti must be able to contact you to obtain additional information. You also grant Libri e Oggetti the right to share any information you provide with other companies affiliated with Libri e Oggetti for the purposes mentioned herein. In addition to the personal information you provide, this site may use technology to collect certain technical information such as your Internet Protocol address, your computer's operating system, browser type, access patterns and the address of other linked websites.
5. Storage and backup of your data
Libri e Oggetti takes reasonable precautions and uses appropriate security technology to protect your data. It will only be kept for as long as is necessary for the purpose for which it was collected.
6. Rectification of personal data
Libri e Oggetti may complete, correct or delete incomplete, incorrect or outdated personal data at your request or on its own initiative.
7. Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). You can find more information on terms of use and data protection at http://www.google.com/analytics/terms/de.html or at http://www.google.com/intl/de/analytics/privacyoverview.html. We also use Google Analytics to analyse data from AdWords for statistical purposes.
8. Minors
All persons who have not yet reached the age of 18 may not forward information to Libri e Oggetti or make purchases or other legal transactions on this site without the consent of their parents or legal representatives, unless this is permitted under applicable law.
9. Questions about data protection
Please address any questions, correction or deletion requests directly through the “contact” form.
10. changes to this privacy policy
Libri e Oggetti may make changes to this privacy policy at any time and without notice. Please consult this statement regularly.
11. Miscellaneous
All information has been compiled with the utmost care. However, we cannot accept any liability for any errors in data entry or data transmission. The transfer of data to other data carriers, even in extracts, or the use for purposes other than those provided for here, is only permitted with the express authorisation of Libri e Oggetti .
12. Legal basis
The Federal Act on Data Protection (FADP) (https://www.admin.ch/opc/de/classified-compilation/19920153/index.html) forms the basis of this privacy policy.
Last update 9.3.2025
© Copyright Libri e Oggetti, 2025